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Frequently Asked Questions (FAQ)

 

Welcome to the Bandova FAQ page! Here, we’ve compiled answers to the most common questions we receive about our iWatch bands. If you need more assistance, feel free to reach out to us directly!

1. What iWatch models are compatible with Bandova bands?

Our bands are compatible with all Apple Watch models, including:

  • Apple Watch Series 1, 2, 3, 4, 5, 6, 7, and 8
  • Apple Watch SE
  • Apple Watch Ultra

We offer bands in multiple sizes, ensuring a perfect fit for 38mm, 40mm, 41mm, 42mm, 44mm, 45mm, and 49mm models.


2. How do I choose the right size band for my Apple Watch?

To ensure the perfect fit, check the size of your Apple Watch. You can find the size on the back of your watch or in the Apple Watch settings. Bandova bands are available in both small/medium and medium/large sizes to fit most wrist sizes.
Watch size

 

Tip: For a snug, comfortable fit, measure your wrist circumference and compare it to our size guide.


3. How do I install my new Bandova iWatch band?

Installing your new iWatch band is easy! Follow these simple steps:

  1. Slide the release button on your Apple Watch.
  2. Remove the old band.
  3. Insert the new Bandova band until you hear a click.

Watch size

For a more detailed guide, check out our video tutorial on how to change your iWatch band.


4. Are Bandova bands adjustable?

Yes, most of our bands are fully adjustable. Whether you prefer a looser or tighter fit, you can easily adjust the band to suit your comfort level.


5. What materials are Bandova bands made from?

We offer a variety of materials, including:

  • Silicone: Soft, durable, and perfect for active wear.
  • Leather: Classic and sophisticated for a professional look.
  • Stainless Steel: Stylish and strong for a premium feel.
  • Nylon: Lightweight and breathable for all-day comfort.

Each material is chosen for its durability and comfort to ensure a great wearing experience.


6. Can I wear my Bandova iWatch band while swimming or exercising?

Yes! Many of our silicone and nylon bands are water-resistant and perfect for swimming, working out, and other physical activities. However, leather bands should be kept dry to maintain their quality and longevity.


7. How do I care for my Bandova bands?

Caring for your Bandova band is simple:

  • For silicone and nylon bands, simply wipe clean with a damp cloth.
  • For leather bands, clean with a dry cloth and avoid exposing them to water.
  • For stainless steel bands, wipe with a soft cloth to keep them shiny.

Avoid using harsh chemicals or cleaners to maintain the band’s integrity.


8. Can I return or exchange my Bandova band?

Yes! We offer easy returns and exchanges within 30 days of receiving your order. The product must be unused and in its original condition.

To initiate a return or exchange, please contact our customer service team at support@bandova.com, and we’ll guide you through the process.


9. How long will it take to receive my order?

Orders are usually processed within 1-2 business days. Delivery times vary depending on your location:

  • Domestic (US): 3-10 business days
  • International: 7-20 business days (depending on your country)

You’ll receive tracking details once your order has shipped.


10. Do you offer international shipping?

Yes! We ship worldwide, so no matter where you are, you can enjoy our high-quality iWatch bands. Shipping fees and times vary depending on the destination.


11. Do you offer discounts or promotions?

We often offer exclusive promotions, discounts, and bundles. To stay updated on the latest offers, sign up for our newsletter or follow us on social media!


12. How do I contact customer service?

If you have any questions, concerns, or need assistance with your order, our customer service team is here to help! You can reach us via:


Still have questions?

If you didn’t find what you’re looking for, feel free to contact us directly. We’re here to help!